Privacy Policy

This Privacy Policy describes how House of Gresham ("we," "us," or "our") collects, uses, and handles information obtained through our website, digital platforms, commerce systems, and associated services. By engaging with our platforms, you agree to the practices described in this policy.

This policy applies to houseofgresham.com and all associated digital properties, subdomains, and services operated by or on behalf of House of Gresham.

• Browser type, version, and settings
• Device type, operating system, and screen resolution
• Approximate location based on IP address
• Pages viewed, time on site, and navigation paths
• Referral sources and search queries
• Session data and interaction events

• Contact form submissions (name, email, message)
• Newsletter and mailing list signups
• Customer account registration and purchase information
• Communications sent to House of Gresham email addresses

• Billing and shipping information for merchandise purchases
• Payment information processed securely by Stripe
• Order history and transaction records

• To deliver and improve our website and digital experiences
• To process purchases, donations, and commerce transactions
• To send newsletters, updates, and communications where consent has been given
• To analyze audience behavior and improve content performance
• To operate advertising and retargeting campaigns on relevant platforms
• To respond to inquiries and support requests
• To maintain security and prevent fraudulent activity
• To comply with legal obligations

House of Gresham uses cookies, pixels, and similar tracking technologies to operate our site and power analytics, advertising, and embedded media. Some tracking is handled by third-party platforms we have integrated.

• Google Analytics — website traffic and behavior analysis
• Google Ads — conversion tracking and remarketing
• Meta Pixel — Facebook/Instagram advertising performance
• TikTok Pixel — TikTok advertising performance
• Stripe — secure payment session management
• WordPress / Elementor — site functionality and session handling
• Constant Contact or equivalent — email marketing compliance
• Cloudflare Turnstile — invisible bot and fraud protection on signup forms

You may manage cookie preferences through your browser settings or applicable consent tools. Disabling certain cookies may affect site functionality.

House of Gresham uses Cloudflare Turnstile on certain forms to verify that submissions are made by humans and not automated bots. Turnstile operates in invisible mode — no CAPTCHA challenge is displayed — and processes limited browser and device signals to make this determination.

As required by Cloudflare's terms for invisible mode, we reference the Cloudflare Turnstile Privacy Addendum here. By submitting a form on this site, you acknowledge that Cloudflare may process certain data in connection with the Turnstile verification service, subject to Cloudflare's privacy policy.

Our site may embed content from third-party services. When you interact with embedded media, those platforms may independently collect data subject to their own privacy policies. Embedded services may include:

• Spotify — music players and content embeds
• YouTube — video content
• Instagram — social media content
• TikTok — short-form video content
• X / Twitter — social media posts

Payment transactions on House of Gresham platforms are processed by Stripe, Inc. House of Gresham does not store complete payment card information. Stripe's processing is subject to their Privacy Policy and security standards. WooCommerce or equivalent ecommerce infrastructure may also be in use for merchandise operations.

We use Google Analytics, Google Ads, Meta Pixel, and TikTok Pixel to measure site performance, audience reach, and advertising effectiveness. These platforms may use data for cross-site tracking and targeted advertising. You may opt out of personalized advertising through industry opt-out tools such as the Network Advertising Initiative or Your Ad Choices.

House of Gresham operates from the United States. If you access our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate.

If you are located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, we process your data in accordance with applicable data protection law. Where required, we rely on legitimate interests, contractual necessity, or your consent as the legal basis for processing.

We retain personal information only as long as necessary for the purposes described in this policy, to fulfill legal obligations, resolve disputes, or enforce our agreements. Analytics and behavioral data may be retained in anonymized or aggregated form indefinitely for performance analysis.

We implement reasonable technical and organizational measures to protect the information we hold. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security and disclaim liability for unauthorized access beyond our reasonable control. Our hosting infrastructure may include Cloudways or equivalent enterprise hosting environments.

House of Gresham does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Opt out of the sale or sharing of personal information (CCPA)
• Lodge a complaint with a supervisory data protection authority
• Receive a portable copy of your data in a machine-readable format

To exercise any of these rights, please contact us at the address below.

For privacy-related inquiries, please contact:

House of Gresham · United States